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Announcement 1 Go365 Mobile App Android Version - 11/12/19
Announcement:Go365 Mobile App Android Version - 11/12/19
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by go365admin3 (November 12, 2019)


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Support Topics:

Syncing Devices and Apps

Status™ and Points™

Bucks® and Mall

Healthy Eating

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Answered Questions

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Subject Author
hello, my humana member ID is xxxxxxxxx-01.  I submitted  documentation to recvcieve points for a mammogram, flu shots and dental visits for myself and my children.  The points do not show up in my account.  Can you please advise?  Thank you, 5 hours ago in Bucks and Mall by aka116105134658 aka116105134658
I’m missing my points from October 19-30 4 hours ago in Support by Aka144174451352 Aka144174451352
When I updated my app the fingerprint password function stopped working.  How do you turn it back on? 4 hours ago in Support by 4JENK0L292L0K 4JENK0L292L0K
Why doesn't my account recognize my device anymore? Every time I sign in, I have to confirm with a code sent to my email. How do I get this to stop happening? It didn't happen before and I'm using the same device I've always used. 2 hours ago in Support by Aka291021121838 Aka291021121838
Points not awarded for Biometric screening done on 10/22/2019 4 hours ago in Support by Aka301113195791 Aka301113195791

Unanswered Questions

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Subject Author
IS ANYONE GOING TO FIX THIS WEBITE? 30 minutes ago in Bucks and Mall by 3TATE0D5P3S1G 3TATE0D5P3S1G
Hi, 3 hours ago in Support by aka12985340926 aka12985340926
A general exception has occurred 6 hours ago in Support by Aka110111629915 Aka110111629915
How do I upgrade my Go365 app? Apple store does not have upgrade and message on app says my service and data will be interrupted 6 hours ago in Support by 7sali8m268s1t 7sali8m268s1t
From the home page... how do I find the heart attack risk and other risk assessment tests? 6 hours ago in Support by Aka236105532158 Aka236105532158

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