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Announcement 1 2-Step Verification Process - Tips and More
Announcement:2-Step Verification Process - Tips and More
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by go365admin3 (March 18, 2019)

Here are some tips for the new process for 2-Step verification on your Go365 account!

Expiring the announcement will not delete it but will remove it from the public announcement list. Are you sure you want to expire this announcement?

Are you sure you want to delete this announcement?

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Retrieve lost steps 5 hours ago in Support by Aka29121238894 Aka29121238894
Zip wont sync, but Alta does. Bought new zip...went through process and it synced once. Afterwards my phone says I need to set up the device. Sometimes the phone "finds" the zip, but then won't recognize it on bluetooth. Samsung 9. 7 hours ago in Support by 4selt7a164n5i 4selt7a164n5i
Cannot login! 13 hours ago in Support by Aka30513846905 Aka30513846905
I’ve been doing Health IQ quizzes and the Activity is active but I don’t see the points. Also, I’m keeping several logs but am seeing only points for 1 each week. Do you only get points for 1 regardless of how many you are working on? 14 hours ago in Support by Aka511051964 Aka511051964
I need to add my dental appointment but do not know how to do that to get points for it. 14 hours ago in Support by Aka93113850230 Aka93113850230
At Walmart, I tried to use the great for you savings card. Didn’t work. Can I scan the receipt somehow to still get the discount? 15 hours ago in Support by aka111102518113 aka111102518113
Monthly activity points 16 hours ago in Support by aka181143740424 aka181143740424
cess several times and still get this message. Is there something I need to do to be able to log in? Had no issues prior to the recent update 17 hours ago in Support by Aka410112120804 Aka410112120804
Optavia 17 hours ago in Support by aka151018588792 aka151018588792
My steps havent shown up since April 19, 2019.  I have deleted Go365, restarted my phone and added Go 365 back 18 hours ago in Support by Aka51142037512 Aka51142037512
Missing points 22 hours ago in Support by 4WINE0L2N7L5K 4WINE0L2N7L5K
App Error Message 23 hours ago in Support by Aka6494712522 Aka6494712522
Still says +0 on steps...for over a year! I have it linked to my Fitbit Versa. Why no points? 24 hours ago in Support by aka271221153219 aka271221153219
How do I send you my new bio screening? 24 hours ago in Support by 4BASS9P362R4M 4BASS9P362R4M
Steps showing different then what was reported 1 day ago in Support by 3CLEM0K170A6G 3CLEM0K170A6G
Health app data for weight not transferring to Go365 1 day ago in Support by Aka1412544596 Aka1412544596
I have a fitbit versa.  My steps are not transferring to Go365.  They have not transferred since April 10, 2019. A I average between 18,000 to 20,000 steps per day.  Any solutions? 1 day ago in Support by Aka51142037512 Aka51142037512
Biometric Screening 1 day ago in Support by 4laws2l752e0k 4laws2l752e0k
no points since the 12th. 1 day ago in Support by Aka811171449393 Aka811171449393
Shopping card discount 1 day ago in Support by Aka2171045730 Aka2171045730

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I have completed the living well promise today. Are my wife and kids required to do it? It is a little confusing completing the living well promise thru GO365, Living well and Humana. Am i the only person that has made this comment? 2 days ago in Support by aka215123456339 aka215123456339
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Sleep 1 day ago in Support by Aka71132949233 Aka71132949233
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I connected my Snap Fitness account to go365 but the gym visits are not registering 24 hours ago in Support by Aka211211575990 Aka211211575990
biometric screening form 1 day ago in Support by aka2410228335 aka2410228335
STEPS 1 day ago in Support by Aka136154425702 Aka136154425702
On the dashboard it shows 0 points earned for the days I get 7500  steps. But when I look at the statement I’m getting 9000  steps. Why am I not getting credit for these steps? 1 day ago in Support by Aka261120576327 Aka261120576327
I just received a notice saying “If your Go365 account expires on April 30, you must spend you bucks by April 29th” How do I know if my program expires? 1 day ago in Support by aka134181021642 aka134181021642

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