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To protect your information and to keep your account secure, Humana has implemented a 2-step verification process. If you are finding some trouble with the new process, here are some helpful tips to assist!   Please be sure that you are using your username and password with Go365. This will not be an email, if you are not sure what your username… (Show more)
in Support
So last year was wonderful and that app was great. This whole year I cannot log onto the app because it says login failed no Go365 coverage. Nothing has changed so I’m not sure why since the first of the year I haven’t been able to access and use the app. Very frustrated and disappointed.
in Support
The Go365 app hasn’t synced with my Health app from 3/8 to 4/12. I have deleted and reinstalled the Go365 app twice per recommendations without any luck. Can someone help?
in Support
I still can’t get into my account.  I know I have already called but I haven’t gotten an update. I sent a message on here but got nowhere.  I have things to upload for points. What is the issue that some people seem to be able to use the app and others can’t even log in? I have already tried deleting the app.  It does the same if I use website 
in Support
I have received no points for exercise since 4/16 when I changed phones. Updated my iPhone and attached watch but no points for exercise coming through????
in Support
The past couple of days my steps have been wrong. Just wondering if the app is down again. This app used to run beautifully, I'll be very glad when they get the kinks worked out. Still hopeful.
in Support
so is there no more go365? I can not get into is at all.
in Support
Could someone please tell me what it reads on your Go365 statement when awarded participating fitness facility check-in points. My YMCA does not have a beacon. The go365 help team has told me that due to this they collect monthly check-ins directly with my YMCA and I get awarded points monthly. I have yet to see this show up on my statement and am… (Show more)
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