I'm currently doing 2 or 3 weight loss Challenges, only 1 of the 3 is showing a weight loss percentage, why only the 1 receiving info? I noticed in one challenge all were listed at 0%. On the challenge recording I have a loss of 2.65%
This post should help you... I ordered two gift cards last December and have not received them. I got on the Chat and it was deleted before I could follow the instructions. Can someone please call me? XXXXXXXXX
Why am I not getting points for Calorie burn or heart rate during exercise like the Go365 sheet says? It is only giving me points for steps! How can this get fixed?
I have reset my password, tried on the computer and on the app. It keeps telling me the site is undergoing maintenance or a general exception has occurred. I have coworkers with the same insurance effective as of Feb 1st that have had no problem. I would like to be able to start collecting my points but I cant even get logged in. Please help!!!
Sorry for the delay! I can see that your Daily Workout Points are awarding. Please check and make sure that your sleep activity is set. You will still be able to earn the max 150 Points for 6 weeks of tracking your sleep.
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