Support | Go365 Community

aka810111444727 in Support2 hours ago (Show more)

My fitbit steps from 4/3/20 are not showing up in go365

Go365 has stopped syncing with my Fitbit. My steps from 4/3/20 are not in go365.

3GANT3K5Q5R7F in Support3 hours ago (Show more)

Hello. I tried to use my healthy food card today, and it was declined. I wasn't able to get my 10% discount. I would like to be credited for the discount t I didn't receive. I've attached my receipt to this message. Thank you for your assistance.

Aka25121848338 in Support1 day ago (Show more)

My go365 app thinks I'm on a new device every time I log in on my phone.

What can i do to correct this? Doesn't make me want to use the app very often.

1 replyShow more activity

go365admin2 (to Aka25121848338) 5 hours ago (Show more Show less)

Hi there! I can certainly understand how this can be frustrating. I appreciate you taking the time to reach out to us with your concerns. Are you using an Android device? There is a known issue that is causing the need to re-verify your device with each login. Our IT department is working with Samsung and they are expecting a fix to be…

Actions

Aka21010381846 in Support6 hours ago (Show more)

I switched from a fitbit to Apple Watch? I missed credit for the month of March....is there any way to get those back

Just wondering if I shared my Apple history if I can get credit.

Aka26794357873 in Support7 hours ago (Show more)

I did not get my monthly 10 points app activity for April

I did not get my monthly 10 points app activity for April.

Aka89143130561 in Support2 days ago (Show more)

I haven't been able to log in on my phone, nor can I on my PC. Is this just me or is this across the board?

The past 2 days I have been trying to log in the Go365 app on my Galaxy Note 10+, each time I try to log in, it says " An error occurred, try again." Is there a bug with the app or is something going on with my account?

3 repliesShow more activity

Aka254113448414 (to Aka89143130561) 15 hours ago (Show more Show less)

I’m having the same issue. So frustrating!

Actions

Aka254113448414 in Support15 hours ago (Show more)

Every time I try to login to go365, I get a message that it’s undergoing maintenance and will be back soon. I also get a login failure when trying to access the app?

Can’t login for a while.

Aka25722142468 in Support3 days ago (Show more)

I can't sign in on my iPhone

I updated to the most recent IOS and my app is up to date. I deleted and reinstalled the app as well. I've reset my password a few times and I'm finally able to log in on my computer. I'm not able to sign in on the app, and it tells me that my username and password are not recognized. Is there something I'm missing here?

3 repliesShow more activity

Aka254113448414 (to Aka25722142468) 15 hours ago (Show more Show less)

I am having the same issue. Where should we go for help to resolve it?

Actions

Aka254113448414 in Support15 hours ago (Show more)

Can’t sign on either app or computer

I am getting a “undergoing maintenance” message when I try to sign on to the website and am unable to log into the app. What should I do?

Aka98201016166 in Support18 hours ago (Show more)

When r next benfits put on card

Had frist benfits on frist last month when will they come next

Support Where is this place located?
Go365 Community
All Places
Support

Manage

Recent Activity