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aka31193415243
Despite daily workouts logged to my synched apps, my Go365 account stopped accumulating as of 6/8.  How can I get it to catch up?
in Support
go365admin4
Humana's Enterprise Information Protection (EIP) continually looks for ways to enhance Humana’s security. As hackers become more sophisticated, we must ensure that our accounts remain secure.   To that end, Humana is introducing a new layer of security – called 2-Step verification – to all Go365® members. Many financial institutions use 2-Step…
in Support
Aka207154850981
I noticed my step count recorded by my Samsung Health app differs from go365.   Normally, it wouldn't bother me, but as I joined a challenge,  I would like full credit for my steps.
in Support
Aka411544261
 I have a Samsung phone and SAMSUNG SPORT WATCH that are synced to my SHEALTH. and it hasn't sync since January 2019. My coworker has the same problem. It's not syncing all the daily steps. I turn off and on the data permissions in S-Health (didn't work), and I've tried uninstalling and reinstalling the go365 app (didn't work). When I contacted… (Show more)
in Support
Aka7791125470
I log in for the 2 stage authentication.  I receive a verification code and enter it.  The website says it does not recognize my computer and asks me to enter the verification code (even though I entered it on the previous screen) but it does not give me anywhere to re enter it.
in Support
Aka240388440
I submitted the wrong picture in error for walking the stairs.  Please send me a link so that I can submit the correct picture.  Thank you
in Support
aka201118104286
I switched to an Apple Watch from a Fitbit charge 3 and I’m not getting as many points for the same amount of activity as I did with my Fitbit 
in Support
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