What is happening? Go365 app users on the iPhone are experiencing the app crashing upon login.
Why is this happening? The latest Apple iOs update made some changes that the Go365 app is not yet fully compatible with. This is causing the Go365 app to crash because it isn’t able to read all of the HealthKit data.
Who is it affecting? Any users of iPhones running the latest iOs (10 and above) versions AND are sharing sleep data from HealthKit.
What should I do if this is affecting me? The Go365 app will be updated next week to account for the iOs changes. You can wait for the update or you can change some settings in HealthKit. You’ll need to disable sleep from being transferred to Go365. Here’s how to do that:
- Open the Apple HealthKit app
- Go to Sources
- Select Go365
- Flip the switch next to Sleep Analysis