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What Happens When My Plan Year Renews

Blog Post created by go365admin on Jun 12, 2017

Many of our members renew their plan years on July 1 or January 1.  Technically, a plan year could renew on any date, so keep that in mind when reading this.  If you aren’t sure when your plan year renews, check with someone else at work. They’ll probably know.  If all else fails, check with your benefits administrator. 

 

A lot of questions come up when a new plan year begins.  What happens to my Points?  What happens to my Status?  What about my Bucks?  These are all great questions and we hope to address them below.   Here is what happens when your plan year renews.

 

Points

 

When a new plan year begins, your Points technically reset back to 0.  Keep in mind that Points are what determine your status level and can’t be spend.  Reverting back to 0 happens every year with points and does not take away from your rewards potential.

 

10% Carryover Credit

 

To get you started off on the right foot, you will be awarded a 10% carryover credit based on the total Points earned in the previous plan year.  Example:

 

Previous Year Points Total: 20,000

New Plan Year 10% Carryover Credit: 2,000

 

The 10% carryover credit applies to ALL of the points earned on the plan as a whole.  This means that the Points earned by the subscriber, kids, spouses, and adult dependents are all lumped into one total.  The 10% is based on that entire total.  The carryover credit Points will be credited to the subscriber.  You will not see them as a line item on the statement.

 

Bucks

 

Bucks are what you spend for Rewards in Go365.  You will earn 1 Buck for each Point earned.  The Bucks earned in Go365 are available to you for a full three plan years after they are earned.  Therefore, Bucks earned in Year 1 would not expire until the end of Year 4.  This means that most, if not all, of your Bucks will carry over into the new plan year.  Generally speaking, unless you’ve been hoarding since day one, you should see all your Bucks in your balance at the start of the new plan year.

 

Status Levels

 

When Go365 launched, there was a change in how Status Levels worked.  Here’s a post that discusses that fact.  Your status level will reset to Blue at the start of a new year. There is not a Rewards Status in Go365.

 

Bonus Bucks

 

When you move up to Silver, Gold, or Platinum Status, you will earn Bonus Bucks!  See the chart below for a full explanation of Bucks you can earn with each Status Level.  Maintaining the Status Level earned in the previous plan year will allow you to double the Bonus Bucks when you hit that level again!

 

Bonus Bucks Chart.png

 

Earn Points Again!


Some activities in Go365 are limited to earning Points once per plan year.  Other activities may also have slightly different yearly limits.  Well, because of the new plan year, you can do those activities again.  Here are a few examples of activities that you can complete again to earn points.

 

  • Health Assessment
  • Biometrics Screening
  • Courses*
  • Conversations*
  • Calculators

 

*Need to be tied to a Recommended Activity to earn Points

 

Biometrics Credit

 

You may notice an unexpected bump in your Points total at the turn of a new plan year.  In many cases, this is linked to a healthy living credit.  This credit of Points happens when you submitted in-range biometrics results in the previous plan year.  The screenings eligible for this upfront credit are blood pressure, cholesterol, and glucose.

 

Since those three screenings don’t often significantly change from year to year, you can receive your points for them at the start of a new year simply by submitting in-range results in the previous plan year.  This means that you receive the Points for both the screening AND in-range results.  Here’s an example:

 

In-range screenings in previous plan year:

Blood Pressure Points – 400 Points

In-Range Blood Pressure – 400 Points

Cholesterol Screening – 400 Points

In-Range Cholesterol – 400 Points

Total Points for these in-range screenings -  1600 Points

In-Range credits awarded at start of new year 1600 Points

 

You’ll see entries on your statement for both the screening and in-range results.  They will be assigned a date that corresponds with the start of your new plan year.

 

 

Go365 Changes:  Status Levels on Your Dashboard

Where did all these extra Points come from?  I just started a new plan year.

How do Bonus Bucks work?

What happens to my Points when a new plan year starts?

Outcomes