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Beacon Check-Ins Affected by Apple iOs Update- Troubleshooting Information

Blog Post created by go365admin on Dec 21, 2017

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What is happening? A recent update for iOs is causing the beacon check-in function on the Go365 app to malfunction.

 

What does that mean? You may have experienced one of the following:

  • I cannot toggle on the beacon function
  • I cannot check in
  • I do not see the beacon in the “choose a beacon function”

 

Why is this happening? The iOs update now requires that each individual app be given separate permission to use location services.

 

How do I resolve this so my beacon check-ins work?  Follow this path on the iOs settings:

  1. Settings
  2. Privacy
  3. Find Go365
  4. Then select location services to be “Always On”

 

If you don’t change the Go365 app location settings to “Always On”, you will experience one of the errors described above.

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