Go365 Mobile App General Validation Exception Error

Blog Post created by go365admin3 on Apr 25, 2018

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What is happening? You may be experiencing an occasional "general validation exception error" when logging into the Go365 Mobile app.


Why is this happening? Technical issues are causing the occasional error with the IOS version of the Go365 Mobile app.


How do I resolve the error? Our IT department is advising to restart your phone instead of removing and reinstalling the Go365 Mobile app.


When will it be fixed? Our Mobile app team is working constantly to find a resolution. Currently there is no time frame on when this issue will be resolved.