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What is happening? There is a delay in Daily Workout Points and Steps awarding.

 

What days are affected? 11/9/18-Present

 

What should I do? Nothing, continue to sync your devices as normal. All Points and steps will be backdated and uploaded once resolved.

 

ETA? Currently there is not an ETA but our IT department is aware of the issue and they are working on a resolution.

 

11/13/18 - UPDATE: All data is now uploaded and backdated into our systems. Please allow 24-48 hours for the Points to be processed and awarded.