What is happening? There is a Go365 mobile app update available for iPhone users. If the update is not completed, a "Login Failed" error may be received when attempting to sign in.
Who is affected? Apple iPhone users only.
What does that mean? If you have an iPhone, and use the Go365 mobile app, you must complete the most recent Go365 mobile app update.
What do I need to do? iPhone users must access the App Store > Search Go365 > Update > Open. Completing this process should allow you to sign in as usual. If you cannot locate the update within the App Store, please delete the Go365 mobile app and then reinstall.
*Be sure to double check that any connected apps/devices are still connected post update, especially Apple Health.