go365admin3

Daily Workout Delay - 10/10/19 - UPDATED

Blog Post created by go365admin3 on Oct 10, 2019

 

 

What is happening? There is a current delay for steps and workout data starting from 10/3/19 to present. 

 

Who is affected? All devices and apps are being affected at this time.

 

What does that mean? You may notice a delay in your Daily Workouts awarding from recent dates.

 

What do I need to do? Nothing at this time, our IT department is aware and is currently working on a resolution. All Daily Workout data will be backdated to your account.

 

Updates will be added as they are received.

 

UPDATE 10/10/19: The underlying issue has been resolved. Please allow up to 48 hours for the steps to backdate and the Points to award. 

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