communitymanager

Go365 Bucks

Blog Post created by communitymanager on Dec 13, 2019

Want to check your bucks balance or expiration? Here is how:

 

Via the Go365 Mobile app:

 

Sign into your mobile app, your bucks balance will show up on the dashboard screen.

 

You can also click on Shop. You will be brought to the mall where you can see your balance, as well as shop for different rewards!

 

***Bucks expiration data is not available within the Mobile App experience.

 

Via Go365.com

 

Sign into your Go365.com account

Once signed in, your bucks balance will display on the home page:

 

From here, you can click on the link  - Shop the Go365 Mall:

 

This will reflect not only your bucks balance, but also if you have any expiring soon.

 

Common Bucks Questions:

 

What are Bonus Bucks?  Bonus Bucks are additional Bucks earned for reaching new Status levels during the program year. Bonus Bucks are not tied to Points and increase the member's buying power in the Go365 Mall. Bonus bucks are awarded for the following: Reaching a new Status level or Reaching the prior year's highest Status level.

 

  • 500 Bonus Bucks for Silver
  • 1,500 Bonus Bucks for Gold
  • 5,000 Bonus Bucks for Platinum

 

When you re-earn your previous year’s highest Status, you’ll receive an extra Bonus Bucks award! For example, if you achieved Gold Status for 2019 and again for 2020, you’ll receive 500 Bonus Bucks for reaching Silver, 1,500 Bonus Bucks for achieving Gold plus another 1,500 for re-earning Gold Status! Only the highest earned Status level from the previous plan year will qualify for the additional Bonus Bucks. 

 

Please note: Adult dependents and spouses/domestic partners can also earn Bonus Bucks. Their award amount is 1/2 of the award that the subscriber receives (250 for Silver, 750 for Gold and 2,500 for Platinum). Minor children are not eligible for Bonus Bucks.

 

What is the maximum number of bucks or rewards I can earn each program year? The maximum number of bucks or rewards an adult member can earn each program year is 30,000. 

 

How to determine if you have reached the maximum number of Bucks - The maximum Bucks are determined off of the following:

 

  • Total number of Bucks earned from Points (per adult)
  • Bonus Bucks (per adult)
  • Bucks received from the 10% roll over (subscriber only)

 

If there are multiple adults on the policy, the total number of Points on your Dashboard will reflect the families combined earned total. To determine the Points that you have earned alone, log into your Go365 account at www.go365.com and select "View Go365 Statement." Filter the statement to "Program Year" and the total Points will reflect only Points earned by you.

 

To view your Bonus Bucks earned, filter the Go365 Statement to "Bucks only Earnings"

 

Please note: Only your earned Points and Bucks will be visible, due to personal information you will not be able to see any amount earned by another adult on your policy. 

 

Do Bucks earned by minor children in the Go365 Kids category contribute to my Bucks maximum? Bucks earned from Go365 Kids activities will add to the family total, however, they do not contribute towards the primary subscriber's maximum Bucks. Go365 Kids have their own category maximums for activities, check out the post below for more information. 

 

Go365 Kids - How to earn Points and Activities  

 

How long do I have until my bucks expire? This will vary by plan, please check your Go365 Mall (via the instructions above) to determine your bucks expiration. 

 

What is the difference between points and bucks? Points determine your Go365 status, while bucks are your rewards earned for completing different activities. These bucks are what you can use to purchase rewards within the Go365 Mall. 

 

Check out the ways to earn:

How to Earn Points Guide 

 

 

 

 

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