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9 Posts authored by: communitymanager
communitymanager

Mall Outage

Posted by communitymanager May 18, 2020

Good afternoon!

 

At Go365, we are always working to improve our member experience. For this reason, we will have a short downtime on the Go365 Mall. This will occur on May 23rd from 11pm -3am EST. 

 

Following, things will be back up and running!

 

Our apologies for the inconvenience, and thank you for your patience!

 

Stay safe and healthy!

Dear Go365 members,

 

This challenging time continues to call us to a different way of interacting with our world, our communities and our own well-being. Everyone at Go365®, myself included, is thinking of you. Each of our members is weathering the COVID-19 crisis in their own way, with unique challenges and struggles. We hear you and see your efforts every day – from those on the frontlines of the crisis to those who contribute by staying home and posting rainbows in your windows. We hear our members sharing encouraging messages for those who must be out in the world, doing the jobs that help the rest of us stay safe.

 

Go365 supports you through all aspects of your well-being: your health, your relationships and communities in which you belong, the feeling of being financially secure and activities that help you connect to bring purpose and joy in life.

Thank you ALL for making a difference in your own way.  

 

Thank you for continuing to look after yourself, your family members and communities, and for keeping health and well-being top of mind as we work through this unprecedented challenge together.

 

 

In wellness,

Jeff Reid
SVP Go365 and Humana Wellness

At Humana, your health and well-being are at the upmost importance to us. With that, we also recognize the potential impact this pandemic may have had on being eligible for different wellness opportunities through Go365. Our team is in full force to help ensure you are still able to earn your rewards!

 

Check out this FAQ on some of the changes/exceptions that we are allowing for the time being. 

communitymanager

Go365 Bucks

Posted by communitymanager Dec 13, 2019

Want to check your bucks balance or expiration? Here is how:

 

Via the Go365 Mobile app:

 

Sign into your mobile app, your bucks balance will show up on the dashboard screen.

 

You can also click on Shop. You will be brought to the mall where you can see your balance, as well as shop for different rewards!

 

***Bucks expiration data is not available within the Mobile App experience.

 

Via Go365.com

 

Sign into your Go365.com account

Once signed in, your bucks balance will display on the home page:

 

From here, you can click on the link  - Shop the Go365 Mall:

 

This will reflect not only your bucks balance, but also if you have any expiring soon.

 

Common Bucks Questions:

 

What are Bonus Bucks?  Bonus Bucks are additional Bucks earned for reaching new Status levels during the program year. Bonus Bucks are not tied to Points and increase the member's buying power in the Go365 Mall. Bonus bucks are awarded for the following: Reaching a new Status level or Reaching the prior year's highest Status level.

 

  • 500 Bonus Bucks for Silver
  • 1,500 Bonus Bucks for Gold
  • 5,000 Bonus Bucks for Platinum

 

When you re-earn your previous year’s highest Status, you’ll receive an extra Bonus Bucks award! For example, if you achieved Gold Status for 2019 and again for 2020, you’ll receive 500 Bonus Bucks for reaching Silver, 1,500 Bonus Bucks for achieving Gold plus another 1,500 for re-earning Gold Status! Only the highest earned Status level from the previous plan year will qualify for the additional Bonus Bucks. 

 

Please note: Adult dependents and spouses/domestic partners can also earn Bonus Bucks. Their award amount is 1/2 of the award that the subscriber receives (250 for Silver, 750 for Gold and 2,500 for Platinum). Minor children are not eligible for Bonus Bucks.

 

What is the maximum number of bucks or rewards I can earn each program year? The maximum number of bucks or rewards an adult member can earn each program year is 30,000. 

 

How to determine if you have reached the maximum number of Bucks - The maximum Bucks are determined off of the following:

 

  • Total number of Bucks earned from Points (per adult)
  • Bonus Bucks (per adult)
  • Bucks received from the 10% roll over (subscriber only)

 

If there are multiple adults on the policy, the total number of Points on your Dashboard will reflect the families combined earned total. To determine the Points that you have earned alone, log into your Go365 account at www.go365.com and select "View Go365 Statement." Filter the statement to "Program Year" and the total Points will reflect only Points earned by you.

 

To view your Bonus Bucks earned, filter the Go365 Statement to "Bucks only Earnings"

 

Please note: Only your earned Points and Bucks will be visible, due to personal information you will not be able to see any amount earned by another adult on your policy. 

 

Do Bucks earned by minor children in the Go365 Kids category contribute to my Bucks maximum? Bucks earned from Go365 Kids activities will add to the family total, however, they do not contribute towards the primary subscriber's maximum Bucks. Go365 Kids have their own category maximums for activities, check out the post below for more information. 

 

Go365 Kids - How to earn Points and Activities  

 

How long do I have until my bucks expire? This will vary by plan, please check your Go365 Mall (via the instructions above) to determine your bucks expiration. 

 

What is the difference between points and bucks? Points determine your Go365 status, while bucks are your rewards earned for completing different activities. These bucks are what you can use to purchase rewards within the Go365 Mall. 

 

Check out the ways to earn:

How to Earn Points Guide 

 

 

 

 

Our Go365.com home page is changing! 

 

Don't be alarmed when you see the new home page after 12/13/2019, our site is still available, we just wanted to enhance the overall design. 

 

The site may be inaccessible during the later evening of 12/13/19 while this change is being made. We apologize for the inconvenience. 

 

Here is a preview of what it will look like:

 

 

Have questions or encountering issues when attempting to sign in? No worries - we are here to help!

 

Here are a few helpful links that will offer additional guidance. 

 

How to register to Go365 

 

Forgot your Username or Password?  

 

2-Step Verification Process - FAQ's and More  

The holidays can be stressful as you begin to think about gift-giving, decorating and travel, all of which can add up financially. Your Go365 Bucks can be a great resource for offsetting costs. We encourage you to check your Bucks balance and check out the Go365 Mall to help breathe a little easier.

 

Remember, you can see the newest rewards available when you sort by “Newest” online. We continue to add the latest, from new merchandise to the latest compatible devices. Recent additions include Garmin's Forerunner 45 and Forerunner 245 plus Fitbit's Ace 2 and Versa 2. You can even donate your Bucks to a new charity, Fearless 261, a global non-profit that uses running and education to empower women.

 

Don't forget earlier this year we added the Fitbit Inspire (available for 2,500 Bucks through the end of 2019!) and Fitbit accessories were added to the Fitbit Mall Tile in the Discounts category. Even better, Fitbit is offering a reduced price on the majority of their Fitbit items in the Mall through the end of 2019 (1,000 Bucks off the already discounted items)!

 

Happy spending and well wishes this holiday season!

 

 

Humana or Go365 does not endorse any product or equipment available in the Go365 Mall.

Did you know the average plate size is 20 percent larger than it was 50 years ago? And, not surprisingly, when people have larger plates, they eat more calories.  Portion sizes have grown over the years, which can make us eat more without even realizing it. No wonder so many Americans find it hard to manage their weight!

An important key to weight management is to understand portion sizes and watch how much you eat. The good news is that measuring portions doesn’t have to include intricate weighing. You can use your hand or other everyday objects to estimate portion sizes.  Here are some options:

 

Food (1 portion)

Approximate Size

3 oz  Meat/Poultry

Palm of  your hand or a deck of cards

1.5 oz  cheese

3 stacked  dice or your index finger (string cheese)

½ cup  cooked rice, pasta

A handful or  a tennis ball

1 cup  milk/yogurt

One fist or  a baseball

1 cup  vegetables

Baseball  or one fist

1 Tbsp fats  and oils

Poker Chip  

On the go?  Check out this printable wallet-sized portion control guide:  http://connect.humana.com/sites/CSO/hcswb/WellBeing%20Materials/Misc%20Well-Being%20Dimension%20Tools/Health%20Pillar/PocketPortionControlCard.pdf

 

And here are some portion control tips for you:

·         Use a small dinner plate or salad plate

·         Fill half your plate with non-starchy veggies such as carrots, green beans, broccoli, or asparagus

·         Avoid eating out of the package. Instead, opt for a portion size amount in a bowl or plate

·         Split meals at restaurants, or take half home for another meal

 

Try it out!  Measure your portions for two or three days and see what you notice. How do your portions compare? Where might you reduce portion sizes? Discuss your findings with your coach! 

 

Reference

https://medlineplus.gov/ency/patientinstructions/000337.htm