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I have been trying for days to add new activities. Every time I add I get a general exception error. I uninstalled and reinstalled app, rebooted my phone. Still get the error. It will let me add the same activity multiple times with the error.  I am trying to add multiple different types of activities like daily quiz. I am also not getting credit… (Show more)
in Syncing Devices and Apps
I complete a daily health quiz every day, with very few exceptions, however there are days I am not receiving points for this completion. This is irritating, since I have taken the time to do it.
in Syncing Devices and Apps
Having trouble syncing since 2-26.  Deleted and re loaded aps.  Rebooted fitbit.  Still issues.  How can I get back to syncing and retrieve the lost days that the fitbit recorded but do not show on fitbit ap OR go365?
in Syncing Devices and Apps
I have been logging sleep hours using the app Sleep++ since January 23rd. I do not see that my sleep hours are showing up in my Go365 statement. Please help. Thanks!
in Syncing Devices and Apps
I just signed up and downloaded the go365 app on my iPhone SE yesterday.  Every time I go to App & device connections to try to sync Apple Health I get the message "Failed to fetch device data: A general exception has occurred." Also, when I try to do something like start a sleep diary it tells me "Sorry: A general exception has occurred."  What… (Show more)
in Syncing Devices and Apps
My steps haven’t synced from my Health app / iPhone step counter since November.  I’ve reloaded the Go365 app several times since November and no success.  My phone has record of steps since then; what can you do to fix this?
in Syncing Devices and Apps
I have three methods of step counting: Up app, which is NOT accurate as most of my steps are running; iPhone health, that one is pretty good but I don’t always have my phone, then Fitbit which I believe is most accurate. I agree with my daily points awarded but, my steps in challenges don’t make sense at all. How are the steps in the challenge… (Show more)
in Syncing Devices and Apps
Go365 hasn’t synced since October 2017 with my Apple Health on my iPhone. My phone is up to date on the latest version of the softwareand I have reinstalled the Go365 app numerous times. What else can I do? Thank you in advance! Cecilia
in Syncing Devices and Apps
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