I have a Samsung Gear S3 fitness tracker that syncs with Samsung S Health; however, it appears not to have synced with Go 365 since July 6. I've uninstalled and reinstalled the Go 365 app, and reconnected S Health, but still didn't help. Can you offer a blanket solution? It seems this is happening to quite a few others, as well...
Looks like my steps didn't update to Go365 for most of May and part of June. They're available on my FitBit app though. Who can help me fix this? Making me look like I'm not pulling my weight on my 100 DD team!
Hi there – Apparently I didn’t look back far enough. My steps didn’t sync between July 2-8. I called Fitbit and they’re looking into it. But while they do, I remembered that I also have Samsung Health installed on my phone and linked to Go365. Would it be possible to pull my steps through from S Health if FitBit can’t straighten me out? According…
I've been using FitBits with varying degrees of success. I see that some use Apple Health and Strava to track steps and activities. Which is more reliable and how do you set Apple Health to sync with Go365? I don't see a link anywhere. Last but not least, is Strava good for tracking steps? Thanks for any info.
Apple Health can only share step data with Go365 for a Daily Workout. Strava can share a calorie workout with Go365, it needs to be tracked with the GPS function to be verified. Strava does not share step data. Apple Health can only be connected through the Go365 Mobile app.
As long as you have your new Fitbit connected to the same Fitbit account, the steps will transfer. If you would like to change your Fitbit account, disconnect it from Go365 and reconnect it with the new Fitbit account information.
Thank you for the feedback! I understand the frustration of not being able to use certain apps to track your workouts. How to Choose the Right Fitness Device for You may be able to help you chose which compatible device is the best for your type of workout.