Skip navigation
Log in to follow, share, and participate in this community.

Recent Activity

I wear my iwatch almost everyday but I’m not getting points for each day. Like on sept 21 I did 12,000+ steps but no points are on that date. I thought we got points for everyDay.
in Syncing Devices and Apps
My Garmin Vivosmart HR, as well as the ones that my son's have, are logging some of our workouts, but not all.  I have screenshots of every single workout for just this reason, so how do I get the correct credit?  It's hard enough to convince them to work out with me, but if we aren't getting the points for the workouts, I don't have a chance!
in Syncing Devices and Apps
device not syncing since 9/11. i use apple watch which feeds into i health. my device shows connected, after reconnecting month after month for this continually annoying issue.  this is such a burden, seems like every month is an issue for apple users. there are several complaints of sync provlems, are we sure this isn't another site wise issue??… (Show more)
in Syncing Devices and Apps
I got a new i-phone on 9/16/17 and since that time my go365 has not updated. I've checked the health app (white icon w pink heart) to make sure it is sharing w go365 and it is.  My go365 app states it's connected to the health app.  I've checked everything I know to check and can't figure out why it's not syncing since getting a new phone.  I did… (Show more)
in Syncing Devices and Apps
I found out a few days ago that my fitbit hasn't been synching with go365 since September 4th. Since then I have been regularly checking in but nothing has updated.  How can I get this quickly resolved? Some of the competitions I entered are coming to an end, but my fitbit shows all of my steps in order to help resolve this.    Thanks!
in Syncing Devices and Apps
Missing points for 2 days with Fitbit and how do I get my points from the daily quizzes
in Syncing Devices and Apps
My daily workout points have not synced since 8/24. I tried uninstall/ reinstalling the Go365 app & checked that the apps I use to track steps are still connected. How do I fix this?
in Syncing Devices and Apps
I have tried everything shut off phone app, also went on computer app. will not sync the proper steps! I order a new one, now that will not be here for 7 days! I have had my steps everyday and nothing will sync. you chat customer service is useless. Hoping you can HELP
in Syncing Devices and Apps
Load more items