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It isn't listed on the website, but is listed on Mobile apps documentation provided by the program. Is there a trick to this that I am unaware of?
in Syncing Devices and Apps
My steps from Apple Health have not synced since April 9th. I’ve tried deleting and reinstalling, and I’ve checked the settings. it seems that this is a very common issue but I have yet to see a real there a way to fix it or are we doing something wrong? Please help.   Thanks!
in Syncing Devices and Apps
It says:   Login failed User information not found. Please try again ater or contact us if you believe there is an issue.   I cannot find where to contact support. Does anyone know where to submit a ticket?   I'm also having issues with their web portal. Only when I login through humana am I able to login. Otherwise it just takes me back to the… (Show more)
in Syncing Devices and Apps
My steps are still not syncing since i contactes you. The las date that shows is 5/8, and thise updedte with several other dates at the same time. Please fix this issue apparently from what I’m seeing there is an issue with the Apple health app syncing with your system I open the Go365 app at least three times a day trying to get them to sync I… (Show more)
in Syncing Devices and Apps
My apple health app is not syncing data. Haven't gotten any points since April 24th. Please help.
in Syncing Devices and Apps
Is Samsung Health still compatible with Go365? My data from Samsung Health has not uploaded in over two weeks. FYI: I also wear a fitbit and data from Samsung Health and the fitbit were both uploading, now only the fitbit.
in Syncing Devices and Apps
Alicia with Go365
Whats going on? After the most recent update to Shealth, some changes were noted when connecting Shealth to Go365.   Who does it affect? Shealth users who have their accounts linked to Go365.   What should I do? If you are noticing a delay in Shealth data to Go365, please make sure you have the most up to date version of Shealth and follow the… (Show more)
in Syncing Devices and Apps
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