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Aka196154126442
My Apple Health app hasn't synced my daily steps since Oct 10. I tried troubleshooting it similar to the linked thread but it isn't resolving the issue.   https://community.go365.com/thread/24500   Any help is greatly appreciated.   Kind regards,
in Syncing Devices and Apps
go365moderator2
Click to view contentPlease note: Apple Health and Samsung Health Apple Watch and Samsung Gear devices are compatible with mobile apps. Third-party devices connected through Apple Health and Samsung Health will not sync to Go365. To ensure the proper data transfers from Apple Health, please be sure to sign in to the Go365 app after your daily activity. To prompt a…
in Syncing Devices and Apps
Aka282113533965
Every time I go into the app it says new device and I have to get confirmation numbers on email.
in Syncing Devices and Apps
Aka27985922330
Yesterday a member of go365 was at our worksite and she helped me put the Samsung health app on my list of connected devices. Today it is not showing up as connected now and it is not on the list of apps to connect. Can Samsung health still be used?
in Syncing Devices and Apps
Aka171293337607
Apple Health wasn’t syncing for a while at all, so I disconnected it from the Go365 app, uninstalled the Go365 app, restarted my phone, reinstalled the Go365 app, and reconnected Apple Health. This synced a lot of points, but Go365 consistently shows 2,000-5,000 less steps/points than I see in Apple Health every day for the past couple of months.… (Show more)
in Syncing Devices and Apps
Aka2088403683
   Apple Health and My Fitness Pal not syncing Ever since I started using Go 365 mobile app with my health apps (I Phone) listed my steps are not counted.  I have uninstalled and reinstalled as well as disconnecting and reconnecting the apps.  I also log in daily and it does not sync.
in Syncing Devices and Apps
Aka195135249676
The app crashing issue was fixed in the newest update, but now I have to go through the second-factor authentication code process after signing in with my fingerprint, claiming that this is a new device...every time. It's not quite like when clearing the app data, since it authenticates me initially, but what a hassle! This has easily been the… (Show more)
in Syncing Devices and Apps
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