Skip navigation
Log in to follow, share, and participate in this community.

Recent Activity

Are there any known outages with devices syncing with beacons and activity trackers on phones, etc.?   My last sync/awarding of points was Sept. 24, though I pinged the beacon at my gym on Friday, 9/25, and recorded 13,000-plus steps on Saturday, 9/26.   Thank you, John
in Syncing Devices and Apps
I am not getting my points for my steps. It stopped on 9/23/2020. Can you tell me why it's doing this?
in Syncing Devices and Apps
Constantly having to setup my fitbit after it shows no days of no activity so I lose points from fitbit and samsung health this app is a headache.
in Syncing Devices and Apps
You all really need to get this syncing issue corrected! Our employees are getting discouraged and frustrated trying to use this app and want to know why we are pushing it so hard when it doesn’t work!
in Syncing Devices and Apps
Fitbit steps not syncing / uploading to my Go365 points and the challenges I'm in since 9/25 I had over 21,000 steps that day and 9/26 I've got over 22,000 what do I need to do to fix this issue
in Syncing Devices and Apps
I'm looking for an update on this issue, it looks like others are having the same issue as well. Go365 stopped syncing the steps in my Fitbit app at some point on 9/23/2020. My last Daily Workouts earning is for 6 points on that day, when I got 12k+ steps recorded on my Fitbit. Likewise, the steps for 9/24 through today (10k+, 14k+, and 20k+) have… (Show more)
in Syncing Devices and Apps
Turned off and restarted Bluetooth on both apps and phone, and restarted iPhone. 
in Syncing Devices and Apps
My daily workout steps are not being added to my points in Go 365 even though the Steps app is accurately counting them this has been going on since 9/20/20. I see there are many folks with same issue. When will Go 365 IT fix the glitch?
in Syncing Devices and Apps
Load more items