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It stopped updating points on 9/9/20 after an app update.  Am I maxed on allowed points?  I already contacted chat and they had me uninstall and reconnect the app as well as shut off and restart phone and connections between the uninstall and reload.  Support told me that everything looked correct and points should show up after 24 hrs.  Nothing… (Show more)
in Syncing Devices and Apps
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in Syncing Devices and Apps
The Versa light was working on my wife's account but wont work on mine.  Her new Fitbit Smartwatch wont upload either.  Que Paso?
in Syncing Devices and Apps
I go to the go365 website and access activities then recommended. There is usually a list of things I can do to earn points but there is nothing there.
in Syncing Devices and Apps
Simple question, does Go365 sync with MapMyRun (Under Armour App)?  I yes that app for my daily run/walks, it would be nice for those miles to count in Go365.  Programs like Go365 only get used if they are seamless and easy.  If they take time or add an extra task to the day, it's a no go for our busy family!  THANKS 
in Syncing Devices and Apps
My app will not work, I have tried uninstalling and reinstalling with no luck. When I try logging in online, it says the page is under maintenance. Whats going on?
in Syncing Devices and Apps
For almost two years, I have synced my Runkeeper app with my Go365 app and it has worked well and I always get credit for the points earned through workouts. Now, Runkeeper will not sync with Go365, so I haven't gotten credit for a workout since April 8th. How can I remedy this moving forward and still get credit for those points since April 8th?
in Syncing Devices and Apps
I have logged in and out, restarted my phone, checked the health app connection. Still not updating. How do I get my points to show up?
in Syncing Devices and Apps
I have the same question many others are asking. My steps are not syncing and showing up in challenges from my Fitbit Inspire/Fitbit app. I just noticed 15 days worth of steps weren't on a recently started challenge. How long does it take and how can I get the last 15 days allocated to the challenge and my dashboard? Thank you for your… (Show more)
in Syncing Devices and Apps
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