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Syncing Devices and Apps

May 2018 Previous month Next month

Whats going on? After the most recent update to Shealth, some changes were noted when connecting Shealth to Go365.


Who does it affect? Shealth users who have their accounts linked to Go365.


What should I do? If you are noticing a delay in Shealth data to Go365, please make sure you have the most up to date version of Shealth and follow the steps below. If you are connecting Shealth to Go365 for the first time, please follow steps 3-5 only.


1. Uninstall the Go365 Mobile app

2. Reinstall the Go365 Mobile app

3. In account and settings reconnect Shealth

4. Turn Shealth on

5. Scroll down and turn on the information you would like to share


Shealth Connect Update 3.PNGShealth Connect Update 4.PNG


Please note, if exercise is checked and step count is not, no steps will be sent to Go365.