Over the next few weeks we will begin migrating device and app data to improve the accuracy of data we receive. This migration is occurring in phases with lower utilized brands transitioning first and our most popular (i.e. Garmin and Fitbit) later this year.
There is no member impact during each of the phases, with the exception of those using iHealth, Qardio, Misft or Polar. These devices and apps are in the first phase and once migrated, members using these manufacturers will need to reconnect their account(s) to Go365.
To keep getting those well-earned Points for your activities, be sure your devices and apps are syncing to Go365 on a regular basis until you're asked to reconnect.
Check that they're syncing by going to your Go365 account.
Review the Connect Devices section of our Community here: