About the Community

Version 5


    Have fun exploring

    Browse through the different categories within the Go365 Community. Find specific questions and answers based on what you are looking for.


    Participating is easy

    Have a question? Use the Search Bar to see if anyone has already answered it. Don’t see your question? Use the Ask a Question bar to start a new discussion and get answers from Customer Care and other members of the community.


    If you can’t find what you’re looking for with the Ask a Question bar, try an advanced search. Click the magnifying glass near the upper-right corner of any community page. Type your search words and hit Return. Then use the advanced search tools to find what you need.


    Stay up to date with Activity Stream

    The Activity Stream displays the latest replies to the discussions and topics that you’re following. Customize your stream by following topics, and reply to discussions, change your email preferences, and view unanswered questions—all from a single page.



    Keep track of known system issues and updates through special announcements. Announcements will be located at the top of the home page for the Go365 Community and may be shared to your email if needed.


    Contact Us

    If you would like to speak with a representative, call the number on the back of your ID card or 1-800-4humana and ask for Go365.


    Additional assistance can be found on our Support page or through the chat option on Go365.com.



    Any forms for submissions can be submitted on www.go365.com or the Go365 Mobile app within 90 days of the Activity.