Member Spotlight - Margie P.

Document created by go365admin3 on Aug 13, 2018Last modified by go365admin3 on Sep 17, 2018
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How I made changes with Go365®

The thing I like the most about Go365 is seeing the reaction of other people. As I participate in the program, I’m doing normal things like walking around the office and taking the steps instead of the elevator. They were seeing me so engaged in the Go365 Program that it motivated and encouraged a lot of co-workers. They asked me to be the Wellness Champion and lead a department of 300 people.


I found it so rewarding when they would come back to me and say “Look I’ve already lost this much weight” or they’re just asking me to join their challenge. I find that’s exciting because I got to be part of spreading that.



What’s the key takeaway you’d like to share?

If I have something to read and the office isn’t busy, I will walk the hallways reading my material. Walking around desks and going in and out of conference rooms to get in those extra steps. If I want to go check in with a friend or deliver something within the floor I’ll go the long way and take the stairs. At the end of the year it’s amazing when you realize how many gift cards you’ve cashed in and how many points you’ve earned. Without even realizing you’re going to want to pay more attention to your health.



About Challenges

You can participate in step or weight challenges with Go365! Go365 offers two different types of challenges. You can view Humana-sponsored challenges  through Quick Links > Challenges. Community challenges are created by members and are only found within the Go365 mobile app. Click Challenges > sign > Create, or you can search for a public challenge, by the challenge name.


  You can do it, too

Go365 is customized just for you — based on your individual wellness, you can complete recommended activities and receive rewards. No matter where you are now, you can kick-start a wellness journey with Go365! If you’re a Go365 member, go to and review your account or download the app.



Statements have been modified slightly to add context and/or clarity. Go365 is not an insurance product. Not available with all Humana health plans. We are committed to helping you achieve your best health. Rewards for participating in Go365 are available to all members. If you think you might be unable to meet a standard for a Go365 reward, you might qualify for an opportunity to earn the same reward by different means. Contact Go365’s Customer Care team by signing in to and using the secure live chat feature on the bottom right of the screen or by calling the number on the back of your member ID card, and we will work with you (and, if you wish, with your healthcare practitioner) to develop another way to qualify for the reward.

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Humana Inc. and its subsidiaries provide: (1) free auxiliary aids and services, such as qualified sign language interpreters, video remote interpretation, and written information in other formats to people with disabilities when such auxiliary aids and services are necessary to ensure an equal opportunity to participate; and, (2) free language services to people whose primary language is not English when those services are necessary to provide meaningful access, such as translated documents or oral interpretation.

If you need these services, call the number on your ID card or if you use a TTY, call 711.

If you believe that Humana Inc. and its subsidiaries have failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with Discrimination Grievances, P.O. Box 14618, Lexington, KY 40512-4618.

If you need help filing a grievance, call the number on your ID card or if you use a TTY, call 711.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint

Portal, available at, or by mail or phone at U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, DC 20201, 1-800-368-1019, 800-537-7697 (TDD).

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