How to connect HealthIQ

Document created by communitymanager on Nov 6, 2018Last modified by go365admin3 on Nov 7, 2018
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How to Connect HealthIQ, Using


Visit Go365 Wellness and Rewards Program | Go365 and sign in using your Go365 username and password.


Click on Quick Links and Connect and Manage Devices



Scroll through the list and find “HealthIQ.” Click on “Connect” underneath it.



When you click on “Connect,” a new tab in your web browser will open. You will be prompted to sign into your account for HealthIQ.



After typing in your HealthIQ account credentials, click “Login” and both accounts will be connected!


How to Connect HealthIQ, Using the Go365 Mobile App


Sign into your account on the Go365 mobile app. (Google Play; iTunes)


Android users: Tap the “Menu” icon on the dashboard then tap “Account & Settings.” iOS users: Tap the “More” menu icon, then tap “Account Settings” or the “Profile” icon on the dashboard.



Tap “App and device connections.”



Scroll down the list and tap on “HealthIQ.”



Read the notification and tap “Connect with Go365.”



Sign into your HealthIQ account and consent to connecting with Go365.


You will see a notification whether the device/app connected successfully. And you should also see it appear under “Connected Devices.”


For general troubleshooting steps and more answers to your questions, check out the General Troubleshooting and FAQs for Device Sync thread.


Helpful Troubleshooting Documents for HealthIQ


How do I verify my Health IQ email?

Is my Health IQ Activity set?

Is my Health IQ Account Connected?

Health IQ not awarding Points