Time is running out!

Blog Post created by go365admin on Jun 8, 2017

Time is running out!

If you chose a LivingWell health plan for 2016, you must complete the Go365 Health Assessment or get a biometric screening by July 1.


Health assessment

Visit www.LivingWell.ky.gov and sign in to Go365 to get started. You do not have to get a biometric screening before taking the health assessment.

How to Complete the Health Assessment.pdf


Biometric screening

  • Screenings are offered at no cost to you at a number of convenient locations. Find locations here.
  • https://livingwell.ky.gov/Pages/Screening.aspxTake your (HumanaVitality/Go365) ID card, or obtain your Go365 ID online or on the Go365 App.
  • Fast for at least eight hours prior to your appointment.
  • Keep your screening results for immediate proof of completion.



Earn up to 4,000 Go365 Points. Receive even more for completing both the online health assessment and biometric screening.

What if I don't?

If you don't complete the LivingWell Promise (either a health assessment or biometric screening), you will not receive the discounted insurance premium ($40) for a LivingWell plan in 2018.


Go365 customer service hours are Monday-Friday 8 a.m. - 7 p.m. EST. July 1 is a Saturday, and there will be no customer service representatives available if you should need assistance that date. A maintenance outage of Go365 is also planned from approximately 10:30 p.m. EST June 30 until 2:30 a.m. July 1.