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I was a platinum status and since the new plan year my status has changed to silver.  I had my biometric screening last week and also completed my health assessment.  When will my status go back to platinumm?

Question asked by 4PITT0A292L2K on Aug 9, 2017
Latest reply on Aug 10, 2017 by go365admin3

My status was platinum for the new plan year.  It has changed and now I am at silver.   I have compl my health assessment as well as biometric.   When will my status go back to platinum?