5 Replies Latest reply on May 22, 2018 1:55 PM by go365admin3

My challenges won't load ot says a general error has occurred

aka101175015855 May 5, 2018 5:14 PM

I cannot load challenges

Re: My challenges won't load ot says a general error has occurred

go365admin3 May 7, 2018 9:58 AM (in response to aka101175015855)

Can you please restart your phone? What phone do you currently use?
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- Re: My challenges won't load ot says a general error has occurred
  
  aka101175015855 May 7, 2018 7:41 PM (in response to go365admin3)
  
  I have restarted my phone I have an android 9s
  
  Sent via the Samsung Galaxy S9+, an AT&T 4G LTE smartphone
  
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  - Re: My challenges won't load ot says a general error has occurred
    
    go365admin3 May 16, 2018 11:27 AM (in response to aka101175015855)
    
    Are you able to access the Challenges or are you still experiencing the error?
    
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    - Re: My challenges won't load ot says a general error has occurred
      
      aka101175015855 May 19, 2018 4:51 AM (in response to go365admin3)
      
      I am still experiencing the error
      
      Sent via the Samsung Galaxy S9+, an AT&T 4G LTE smartphone
      
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      - Re: My challenges won't load ot says a general error has occurred
        
        go365admin3 May 22, 2018 1:55 PM (in response to aka101175015855)
        
        Can you please uninstall the Go365 Mobile app, restart your phone and reinstall the app one more time? Please let me know if this is still occurring and I will be happy to investigate further for you.
        
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