I am not getting my points for going over 7500 steps daily, used to give me 10 each time now it’s just saying 0?
I am sorry for the concern with your activities. Do you still have a recommended activity to get to 7500 steps each day?
Recommended activities are based off of your overall activity and Go365 profile, if you are consistently reaching that goal, it may have recommended a different activity in place of it to further your activity progress.
How to Complete Recommended Activities
Yes it says that I do, but still not getting points. Once I did the update it isn’t giving me anymore and took them all off since 10/19 when I first started the activity
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This also means I am not receiving the points for exceeding the 50 workout points a week
Sorry for the delay. I can see that your Verified Physical Activity - 7,500 steps are awarding. This does not count towards the 50 Weekly Workout Points per week. You will need to hit at least 51 Points for the week from Daily Workouts alone, from Sunday-Saturday.
Thank you. Yes, they did start awarding again
Thank you! Please let us know if you have any further questions or concerns!
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