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Why cant i sign in? Asks for confirmation code but i cant get it without getting out of go365 screen

Question asked by Aka1722085509 on Jan 29, 2020
Latest reply on Jan 30, 2020 by go365admin6

I'm on a cell 0hone. I cant sign in and get confirmation code without closing go365 screen to open email screen. This happened last yr too. Why!!????