AnsweredAssumed Answered

My daily workout points continue to fail to register on Go365.  This has been a constant issue for the past year.  Is this being looked into?  I am losing out not only on the 10 points per day but also bonus points for maxing out each week.

Question asked by Aka4914112607 on Jul 14, 2020
Latest reply on Aug 17, 2020 by go365admin3

It is frustrating and discouraging which is counter to the goals of the Go365 program of encouraging and motivating individuals to be active.  As a Humana associate am highly disappointed and would appreciate an actual solution to the issue not simply a bandaid month to month which requires me to track, reach out and request corrections.  Please respond to this question with detailed information.