It says that my dental exam points are not being awarded. I attempted to upload proof, but do not know if it took. Why is this an issue?
Generally, you see a confirmation message after you submit via our submission portal on the site/app. After that, it takes anywhere from a few hours to a day for the screening to post on the statement.
I advise checking the Go365 Points Statement for the date of service. You'll see it there.
Retrieving data ...