I purchased several e-gift cards for Macy's before Christmas, but non work. I have tried back a couple of time, but to no avail. Can't figure out who to contact to get this resolved.
Please be sure you are not trying to use the redemption codes in the email when entering them on Macy's.com. There will be a link to a PDF file with the gift card information listed.
If you did not receive the email, the information is also online.
For orders placed in a previous plan year, click "Order history - prior years" to download the information to Excel.
To have the codes provided, please do one of the following:
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