How can I add a family member to my go365?
Are they on your medical policy? If they are on your policy, they can create their own account at www.go365.com. All of the Points and Bucks earned will go together for a family total.
We tried this and it did not work. Her SSN is registered with my account for access, so it will not let her register her own account.
Sorry for the delay. If she is on the same policy, you can use your member ID (just the first 9 digits) her date of birth and your zip code. Is she already registered with Humana.com? You can try and retrieve her username if that is the case.
Retrieving data ...