1 Reply Latest reply on Apr 30, 2018 5:38 PM by Aka121224116829

    I am unable to login on the iPhone app, but if I go in and say forgot password and click on that log in on that screen I can login ,,why can't I login on the initial screen

    Aka121224116829

      I am trying to login on the iPhone app. It gives me an error message when I try to login but when I tell it forgot password, I can't  I am trying to login on the iPhone app. It gives me an error message when I try to login but when I click on forgot password, I can login on the subsequent screen without any error..  Therefore my username and password are correct , but that tinitial login screen says an error has occurred please try again later, why