Does your fitness facility offer the Beacon? Not all participating fitness facilities offer the Beacon device as a check-in. Check out How Do I use the Beacon Check in? for more information on how to use the Beacon at your fitness facility.
I verified on the Go365 website that my fitness facility does allow Beacon check-ins based on the response you provided but it still does not work for me. I followed all of the steps in the instructions on how to activate this feature on my smartphone however it does not appear to work. Is it possible that the Beacon service is no longer working at my gym?