AnsweredAssumed Answered

Challenge steps not loaded after 4 days.

Question asked by Aka16314549254 on Jun 4, 2018
Latest reply on Jun 5, 2018 by go365admin3

So I have been in a challenge for 4 days and still am at 0 steps. I should have over 50,000 steps by the end of today. I noticed about 6 members of my group are also at 0 steps. It defeats the motivational purpose of the challenge if steps are not being updated or added at all. I read that it could take a day or two to update but it has been 4, and such a delay is really defeating the purpose of the challenge and really frustrating! Can this be fixed?