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Tried to order $25 amazon gift card, received error message. Lost 2500 bucks and no email with giftcard.

Question asked by Aka711222812897 on Jul 5, 2018
Latest reply on Jul 6, 2018 by go365admin3

I tried ordering a $25 amazon giftcard via the app on my phone and received an error message that it could not update member balance. 2500 points have been deducted from my account, I have not received an email with my giftcard, and there is no order for it in my order history. Please help! What do I need to do to get my points back or receive my giftcard?

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