I currently in 2 active challenges and one of my challenges is not updating my steps. It’s still at zero steps. Is there something I’m doing wrong?
Hi Sonya! I can see that your steps are updating to the challenges. It can take a full 48 hours after syncing for them to show on the challenge.
Has it been longer than 48 hours since your last sync with your device? It can take up to an additional 48 hours for all of the steps to transfer to the challenges. What device are you currently using?
Sent from my iPhone
Thank you for your assistance
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