1 Reply Latest reply on Aug 9, 2018 12:02 PM by go365admin2

    Fitbit Alta will not sync to go365

    aka12311749454

      How to sync Fitbit Alta to go 365?

        • Re: Fitbit Alta will not sync to go365
          go365admin2

          Your steps, and Points, have now updated. There is a natural delay that may cause no steps or partial steps to be shown until the remaining steps are backdated.

           

          Please be sure to sync your device at least once per week to avoid missing data. Once your steps are showing on your device account, then allow 24-48 hours for the Points to be awarded.