AnsweredAssumed Answered

I cannot log in to go365.  I keep getting re-directed to humana.com

Question asked by aka111015841354 on Aug 9, 2018
Latest reply on Aug 10, 2018 by go365admin2

Second time this has happened.  I asked for my go365 login, and I confirmed that I had it written down correctly.  Then I went to re-set my go365 password.  It looked like I had done it successfully, but when I went to login to go365, I was redirected to humana.com.

 

Last week when this happened, I was directed to clear my cache and browsing history.  I did that.  And now when I am clearly seeing that I am resetting my go365 password, the website is instead is resetting my humana.com password.  I think the problem is that I have the same user name for both websites.  Can you reset my username for go365.com?  I think that is the logical next step.  I think the problem is having the same username for both websites.

Thank you

Marie Fischl

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