I am sorry for the frustration. It seems that your plan year recently renewed. When this happens your Status level resets to Blue Status until you can complete a section of your Health Assessment or get a Daily Workout. It will roll over 10% of your Points, however your Bucks will still roll over 100% for up to three years.
Please check out What Happens When My Plan Year Renews for more information on what happens to your Status Level.