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I don't understand that when I reached Silver status last week that it took several points away from me and took me back down to Bronze? I should be at Silver with a lot if points already accumulated

Question asked by aka116162239218 on Aug 10, 2018
Latest reply on Aug 13, 2018 by go365admin3

Last week I reached Silver status, but instead of congradulating me for reaching that milestone, it took away several points and put me back at Bronze. I worked hard for that Silver. What happened?

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