Ok so I am also having trouble with yalls go365 app not registering my steps. I joined the National Step challenge and linked my fitbit to my phone and to yalls app.. I have over 50k steps in last 3 days and it is still showing 0.. I chatted problem with one of yalls representatives and she told me it takes 48 hours. Its been 4 days now since i linked and still nothing.. I am really getting annoyed because i did all the steps to link everything and im working really hard and not getting credit.. I have even screenshoted the 2 days already passed.
I have reviewed your account and I can see that your step data is uploading to your account and to your active challenge. For more information on how the step data uploads, check out Why are my steps not showing on my Challenge?.