The zero balance error typically only displays if "shopping card/Walmart gift card" was not selected before scanning the card.
Did you happen to ask for assistance after receiving this error?
Follow the steps below to use your HealthyFood card at the Self-Checkout:
- Touch Pay Now
- Touch Wal-Mart Gift Card
- Do NOT follow the only prompt to swipe card, simply SCAN the barcode on the card like a grocery item
- After you see the Healthy Food discount apply, select payment options.
I did, and it didn't work.
On Mon, Sep 17, 2018, 12:11 PM go365admin2 <
I have had the same issue with not receiving the discount the last three times I’ve tried to use the card. The cashier even called the manager over to assist still doesn’t work! please help!
Lori - you can view the eligible items by clicking Eat Healthy > View Great For You catalog. It appears that the items you have purchased recently are not listed within the catalog.
So fresh fruits and vegetables are not included that doesn’t make any sense!!!
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