AnsweredAssumed Answered

Sync problem

Question asked by 4podg0j5p6l1k on Sep 26, 2018
Latest reply on Sep 27, 2018 by go365moderator2

Time and time again, my Go365 app does not sync data from my Apple health and my fitness pal, it has not synced again since 9/19/18.   The last few times this is happened, I’ve had to delete the app entirely then reload it and re-sync up both my apple health and my fitness pal and within a day or two the daily points appear.  I don’t want to have to do this every single time, what a pain in the butt! There must be a better solution to getting the data to sync regularly!? 


To the makers of the app, I don’t understand why there’s not a link on the app just for syncing data?