I was denied points for CPR & First Aid certification in March 2018 because it said I had reached the max for my plan year, but the only other time I submitted certification for this was March 2016. How can I get the points I earned?
Hi Tabitha! This has all been corrected, you will see it on your Go365 Statement for the beginning of this plan year.
Since they are valid for up to two years, CPR and First Aid certification will roll over at the beginning of the plan year. What is the date on the certifications? I would be happy to take a closer look at your account.
The date of certification is 3/29/2018, recommended to be renewed 3/2020.
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