Why are none of my steps being counted in the challenges I am enrolled in?
Has it been longer than 48 hours since you last sync'd your device? Are you participating in a sponsored challenge, community challenge or private challenge?
I sync at least 48 hrs ago for the 2nd time. One says points are in but not yesterdays or todays points. I am in community challenges.
One days points but not yesterday or todays points
After syncing, it can take 24 hours for the Points to award. Once you see the Points allow up to an additional 48 for the steps to get to the challenge. This is a natural delay and why we allow up to 72 hours for the tallying process on sponsored challenges.
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