5 Replies Latest reply on Oct 16, 2018 12:22 PM by go365admin3

    Steps not counting in challenge

    Aka91151516668

      I've read a few concerns with this same issue but it seems those were resolved.  Our group just realized that our steps are not registering but our devices are syncing because our points are adding up.  There are two other people that have joined our group, not with our company and their steps are the only ones we see?

        • Re: Steps not counting in challenge
          go365admin3

          What challenge are your steps not uploading too?  I would be happy to take a closer look for you.

            • Re: Steps not counting in challenge
              Aka91151516668

              Step it off is our group name

                  On Wednesday, October 3, 2018, 11:30:43 AM EDT, go365admin3 <humana-vitality-commercial@jiveon.com> wrote: 

               

                  

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              Re: Steps not counting in challenge

               

              reply from go365admin3 in Support - View the full discussion

               

              What challenge are your steps not uploading too?  I would be happy to take a closer look for you.

               

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