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My steps are not syncing again to go 365 via Samsung S Health

Question asked by Aka19312532313 on Oct 8, 2018
Latest reply on Oct 9, 2018 by go365admin3

My steps have not been counting for about a week now. They show on my Samsung S Health but not in go365. The app is synced correctly, please sync my steps as well as previous steps that have not been calculated.