1 Reply Latest reply on Oct 11, 2018 2:25 PM by go365moderator2

    Nothing showing on dashboard for all of my workouts

    james1c

      My dashboard has not shown any activity since July.  None of my steps or workouts have shown for the ENTIRE YEAR!  What gives?  I wear my apple watch almost every day.

        • Re: Nothing showing on dashboard for all of my workouts
          go365moderator2

          I see that your step data is now uploading. You will be able to see the Points for your Daily Workouts on your Go365 Statement under the Fitness category.

           

          Apple Health does not run on the same servers as most of our other compatible devices. In order for your step data to upload, you have to log into your Go365 mobile app regularly. Unfortunately; Go365 does not receive the necessary technical support from Apple to gather any missing data. When there is an issue with your step data syncing, we recommend that you disconnect and reconnect your accounts to update the connection.