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Can't login to my account on the app only. My credentials are correct

Question asked by aka30121523460 on Oct 11, 2018
Latest reply on Oct 12, 2018 by aka30121523460

Just like subject says.  I can login to the website fine with my username and password, but the app I cannot.  This happens at least once a month.  I'm missing 10,000 steps from yesterday and all steps from today.   That isnt helpful to my step challenges I'm in. 

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