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Re: I cannot log in I got a message “a general exception has occurred”?
I am so sorry for the trouble you are experiencing.
Have you by chance tried clearing your cookies/cache and launching from a new browser?
Does the logging into the mobile app work?
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Re: I cannot log in I got a message “a general exception has occurred”?
i clearing my cookies/cache nothing happen same message I got. yes it's the mobile app
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Re: I cannot log in I got a message “a general exception has occurred”?
I have created a ticket to have this reviewed further. For your records, the ticket number is 7839022 . Please allow 3-5 business days for this to be resolved.
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Re: I cannot log in I got a message “a general exception has occurred”?
I am having this same issue. I've updated my phone, reset my password, uninstalled and reinstalled the app. Nothing works. Website has said it has been under maintenance for the pass week and a half.
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Re: I cannot log in I got a message “a general exception has occurred”?
I have created a ticket to have this reviewed further. For your records, the ticket number is 7839022 . Please allow 3-5 business days for this to be resolved.
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