I cannot log in “a general exception has incurred” message pop up. My poi for this week was not counted
I cannot log in “a general exception has incurred” message pop up. My poi for this week was not counted
I am so sorry for the trouble you are experiencing.
Have you by chance tried clearing your cookies/cache and launching from a new browser?
Does the logging into the mobile app work?
i clearing my cookies/cache nothing happen same message I got. yes it's the mobile app
I have created a ticket to have this reviewed further. For your records, the ticket number is 7839022 . Please allow 3-5 business days for this to be resolved.
I am having this same issue. I've updated my phone, reset my password, uninstalled and reinstalled the app. Nothing works. Website has said it has been under maintenance for the pass week and a half.
I have created a ticket to have this reviewed further. For your records, the ticket number is 7839022 . Please allow 3-5 business days for this to be resolved.
I am so sorry for the trouble you are experiencing.
Have you by chance tried clearing your cookies/cache and launching from a new browser?
Does the logging into the mobile app work?