Hello! My steps from 9/19-10/7 are missing on my Go365 statement. They are showing in the Fitbit app, but not in Go365. I have tried deleting the Go365 app and reconnecting it to the Fitbit app over a week ago, but that did not work.
Any assistance would be greatly appreciated!
Thank you so much for your patience! I can see that your Steps are syncing for the missing days. Please allow 24-48 hours for the Points to award. Going forward, please be sure to sync your Fitbit Tracker to your Fitbit account in order to avoid missing data.