1 Reply Latest reply on Nov 2, 2018 9:06 AM by go365admin3

    When I activate Gear Sync, it acts as if it is reading steps and sending the information then when it gets to the clearing the device, I receive an error message that it was unable to do so and asks permission to notify, which I grant by clicking OK, I th

    aka35165958666

      When I activate Gear Sync, it acts as if it is reading steps and sending the information then when it gets to the clearing the device, I receive an error message that it was unable to do so and asks permission to notify, which I grant by clicking OK, I then get another error message saying it was unable to do so and asks to restart GearSync.  I restart but the same problem recurs.