Hi Larry! I apologize for the frustration. You will still be able to redeem your Bucks in the new plan year. The Bucks will transfer 100% for up to three plan years. Once your account is out of Blue Status you will be able to place the order. The easiest way is to take your Online Health Assessment, then you will be able to place your order.
I was trying to get the gold status rate that I was in when I attempted to
place the order. When I was brought down to Blue status an hour early...it
took away my opportunity to purchase $60 worth of amazon gift cards which
should have been available to me until November 1st...which it was still
October 31st for another 56 minutes (screenshot says 11:04pm) when I
attempted to check out in the store.
I shouldn’t have to wait until I am at Gold status again this year to get
the same item value.
Please let me know what can be done to take care of this.
On Fri, Nov 2, 2018 at 8:10 AM go365admin3 <
I apologize for the confusion. You do not need to be in Gold Status to place an order. Orders can be placed at Bronze Status or higher. All you need to do to get out of Blue Status is complete the Health Assessment. This will take a couple of mins and you will earn more Points and Bucks. Once you are out of Blue, you can place the order.