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Why did points not post for my dentist appointment?

Question asked by Aka19182311657 on Nov 27, 2018
Latest reply on Dec 5, 2018 by go365admin3

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I submitted photos of my dental appointment receipts but points have not posted after a week.

go365admin3 Dec 5, 2018 8:47 PM

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Sorry for the delay. I can see that your Points are awarded for your dental exam! They will be showing on your Go365 Statement for the date of service of your exam.

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go365admin3 Nov 28, 2018 9:55 PM
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I am sorry for the concern with your activities. How did you submit your dental exam to Go365? Did you receive an error while submitting? Please try and submit it one more time through the Go365 Mobile app or at Go365.com and let me know. I will be happy to take a closer look for you!
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- Aka19182311657 @ go365admin3 on Nov 30, 2018 9:13 PM
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  I submitted my receipt photo but still no points.
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  - go365admin3 @ Aka19182311657 on Dec 5, 2018 8:47 PM
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    Sorry for the delay. I can see that your Points are awarded for your dental exam! They will be showing on your Go365 Statement for the date of service of your exam.
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Why did points not post for my dentist appointment?

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