3 Replies Latest reply on Dec 5, 2018 8:47 PM by go365admin3

Why did points not post for my dentist appointment?

Aka19182311657 Nov 27, 2018 11:32 PM

I submitted photos of my dental appointment receipts but points have not posted after a week.

Re: Why did points not post for my dentist appointment?

go365admin3 Nov 28, 2018 9:55 PM (in response to Aka19182311657)

I am sorry for the concern with your activities. How did you submit your dental exam to Go365? Did you receive an error while submitting? Please try and submit it one more time through the Go365 Mobile app or at Go365.com and let me know. I will be happy to take a closer look for you!
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- Re: Why did points not post for my dentist appointment?
  
  Aka19182311657 Nov 30, 2018 9:13 PM (in response to go365admin3)
  
  I submitted my receipt photo but still no points.
  
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  - Re: Why did points not post for my dentist appointment?
    
    go365admin3 Dec 5, 2018 8:47 PM (in response to Aka19182311657)
    
    Sorry for the delay. I can see that your Points are awarded for your dental exam! They will be showing on your Go365 Statement for the date of service of your exam.
    
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