AnsweredAssumed Answered

Unable to open app since recent update

Question asked by Aka11111329379 on Dec 2, 2018
Latest reply on Dec 5, 2018 by go365admin3

Hello,

The go365 app worked on my Samsung Galaxy J3 ok until this last app update. I can download the app, but when I click to open it I receive -Go365 keeps stopping- message and it never opens. I have uninstalled and reinstalled a few dozen times. I checked for updates to my phone software. Chat told me there was an issue with Samsung Health, so I uninstalled that. Still no luck. I really enjoy this app and I need it for my company health insurance premiums (not having the app is costing me money).

Can anyone please help?

Thank you

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